The Lagos State University (LASU) has urged the general public and employers of labour to exercise patience with some of its External System students whose results have not been released.
Prof. Cordelia Nwabuko, Chairperson, LASU Taskforce on External System Examinations and Results, made the plea at a news conference held in the University’s main campus at Ojo, on Saturday.
Nwabuko said the University was aware of the plight and frustration the students had to go through and had taken a holistic approach to resolving all the issues.
She said all complaints concerning the External System would be resolved in a few months.
According to her, the Vice-Chancellor, Prof. Olanrewaju Fagbohun, had inaugurated the Taskforce on Feb. 29, primarily to resolve all outstanding issues relating to examination and results of the External System.
Nwabuko said the Taskforce had adopted an Information Communication Technology (ICT) based strategy toward actualising the mandate it was given.
“The volume of work in terms of number of sessions and population of students, demands the deployment of appropriate technologies.
“While treading softly, we have reached a point where the solutions are now accessible. It is our expectation that a good percentage of these results would be resolved.
“All students who met the requirement for graduation would graduate in next couple of months,’’ the News Agency of Nigeria (NAN) quotes her as saying.
Nwabuko explained that, so far Ad-hoc staffs were employed to beef up the team charged with uploading corrected information unto the Results Data Base.
She said the task force had presented 2,500 backlog of results to the University Senate on April 27 for consideration and subsequent approval.
The Chairperson said the LASU External System (LASUES) Academic Board as at July 21, had also cleared another 1,071 students’ results for presentation to the University Senate for approval.
According to her, another 2,000 results would be cleared for graduation in two weeks’ time.
She said that LASUES Results and Data Processing Unit (R & DPU), ICT team had developed and installed three new software packages as E-solutions to resolve the challenges met on ground.
“A new online platform was developed to enable students view their outstanding courses and communicate their complaints through an online channel.
“New equipment has also been provided to support speedy processing of the results,” Nwabuko said.
She explained that students’ records available in soft copies had been uploaded to a website, where it would be visible to students irrespective of the location.
Nwabuko said that students’ results and graduating status had been displayed online, such that students could download and print out their profiles.
The Chairperson said that a complaint form had also been designed for students to make necessary complaints on the website or mailed to email@example.com.
“The distribution of complaints received online from students from each of the campuses as at July 18 are, Agege -1,046, Anthony – 788, Festac – 1,356, Ikorodu – 179, Ikoyi – 216 and Isolo – 695.
“Jibowu – 180, Lekki – 156, Ogba – 141, making a total of 4,757, while 1,571 complaints were received via the official e-mail and 47, 583 students’ record had been captured and uploaded, ‘’ she said.
According to Nwabuko, some of the complaints received bordered on inability to view profiles online, missing results, mistakes in course registration.
“Also, inability to register courses, double matriculation number and no bursary number for payment purpose, ‘’ she said.
Nwabuko urged the students to assist the Taskforce and visit the students’ website, lodging their complaints comprehensively, stating the courses missed, year or sessions taken. using the online complaint form.
She also advised the students not to approach or make personal contact with anybody, nor pay money to or solicit any undue advantage from anybody.
The Director, LASUES, Dr Steven Ogunpitan, said that the system was on a rescue operation and was being approached with consciousness and speed.
Ogunpitan said that 15 non-academic staff of the university, who worked in the External campuses and are familiar with some of the problems had been redeployed to the main campus, Ojo, to join hands with the academic staff.
He said that the system had set target to process at least 3,000 students’ profiles, ready for the University Senate consideration before the end of August.
According to him, the exercise would continue until all students’ results have been completed. (NAN)